03/07/2020

Búsqueda “Solutions Architect”

Responsibilities:

• Be the main point of contact for a Client on assigned projects from a Solutions standpoint

• Manage planned deliverables to the scope outlined in the Statement of Work(s)

• Conduct design, discovery and technical walkthroughs with your assigned clients

• Develop and conduct custom training sessions for assigned clients where applicable

• Analyze, design and develop Salesforce solutions based on customer requirements

• Ensure the quality of the overall solution / provide solution best practices and guidelines for the development team

• Prepare technical / functional documentation

• Collaborate with the client and internal teams to perform your role successfully

• Coordinate and manage tasks within the assigned project team.

• Carry out functional and technical quality processes for each solution component. Provide and manage the revisions arising in each test.

• Communicate with the client to maintain a clear view of the current status of all deliverables

Technical Knowledge:

• Experience with Salesforce Sales (CRM) and/or Service Cloud

• Experience using LucidChart or a similar tool

• Participation in projects using Project Management Methodologies such as Lean, Agile, Waterfall

• Experience creating detailed requirements and functional specifications documents

• Experience in identifying scope changes

Preferred Qualifications

• Organization and attention to detail

• Minimum of two (2) years of experience working in Professional Services or similar environment

• Minimum of two (2) years of experience in a business analyst or comparable role

• Experience with Salesforce Sales Cloud (CRM) and/or Service Cloud

Team Focus:

• Promote collaborative teamwork with your peers and clients

• Keep a positive attitude and commitment towards your work

• Take pride in your work and delivery of best-in-class services

• Make the most of down-time with tasks that will improve your knowledge and skills

• Mentor and elevate others

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